Solutions

Patient Engagement

Patient engagement is required to enhance the health of you population. From managing patients with chronic diseases, to managing episode based care plans, communication makes the difference in quality outcomes.

Consequently, bad things can happen to patients who are not proactively managed. Chronically ill patients who don’t regularly see their physicians or take their medications often take a trip to the emergency room or experience a hospital admissions that could have easily been avoided. Even patients who regularly visit their physician can have unexpected health problems.

On average, seniors (65+) visit their physicians 8 times a year which ultimately means they are responsible for the majority of their health care.

The relative health of a population is ultimately driven by the behavior of its patients. It is up to the patient whether they will take their medications, exercise, eat right, or visit their doctors when they should.

Lightbeam’s Patient Engagement Platform:

  • Reminds patients to take their medication
  • Automates prescription refill requests
  • Pushes down care plan content, diet and exercise reminders
  • Facilitates telemedicine visits with their primary care physician

It is imperative that we have a window into patient behavior and the ability to send real time recommendations to encourage patients to make health conscious decisions. Lightbeam provides that window through its fully integrated platform.

Lightbeam’s Patient Engagement Advantage:

Lightbeam’s communications engine allows codes to be developed and readily available in a short amount of time in order to satisfy specific engagement needs.

These needs may include messaging that relate to:

  • Health Reminders
  • Medication Adherence
  • Disease Management
  • Appointment Reminders
  • Patient Payment Reminds
  • Provider Marketing and Surveys
  • Discharge Management
  • More…

Channels of communication include:

  • Email
  • Text/SMS Messaging
  • IVR/Voice Messaging